The person who works the shift belongs in the room where the product gets decided.
Why I started CCC — in my own words. No pitch, just the story.
Hi, I'm Julie.
Julie Marcel, M.S., CCC-SLPSpeech-language pathologist · Founder, Chief Complaint Collective
I've spent my career in clinical settings, and I've seen how much good care comes down to whether the people who know the workflow were in the room when things got decided. CCC is my attempt to put more of them there — and to keep the community that made my own career possible.
Connect on LinkedInI've spent my career around clinical work. I know what a shift actually feels like — the interruptions, the handoffs, the twelve other things competing for attention while some new system asks you to click one more thing.
What I kept seeing was founders building healthcare products and guessing. Guessing at the workflow. Guessing at what a clinician would actually use at 2AM on a bad day. Not because they didn't care — because the person who knew was never in the room, and cold-messaging a stranger from a list rarely gets a reply.
So I started CCC to be the bridge: practicing clinicians, matched to the question, brought in early — when their answer can still change what gets built.
Clinicians don't do this work because it's easy.
It's a rollercoaster — the highs, the lows, the emotional journeys with patients, the days that leave something on you that you carry quietly.
And when you have a community of fellow clinicians around you, it means everything.
My first job after clinical fellowship and grad school gave me that from day one. People knew my name. I belonged. I've been trying to build that feeling for other clinicians ever since.
Every clinician here started as a conversation.
CCC didn't grow from a launch or an ad. It grew over coffee — past colleagues, friends of friends, one conversation at a time. We grew slow, then fast, because word of mouth spreads when the work feels worth passing along.
Plenty of the clinicians here have told me they felt like the odd one out in their careers — they didn't stay in the same role for twenty years, and somewhere along the way that started to feel like a flaw. Here, that range is the whole point. Nurses, physician assistants, therapists, physicians and more — the variety is what lets us match the right person to your actual question.
Every one of them is currently licensed and practicing in the U.S. They set the hourly rate they'd like to work at, and we review it together. Matching is done by people, not an algorithm — because AI can answer anything; it can't tell you whether a clinician would actually use your product on a bad day.
Three things I'm building toward.
For clinicians
A place where a career that doesn't follow one straight line is the point, not the problem. Where you're paid what you ask for, reviewed together — never unpaid "exposure". And where someone knows your name.
For founders
The uncomfortable answer early, while it can still change what gets built. Not a directory of strangers to DM — the right person, matched to the question you're actually asking.
For healthcare
Products that work on a real shift, because the person who works the shift was in the room early. Better healthcare gets built together — that's the whole bet.
We're early. If any of that sounds like something you want to be part of — as a founder or as a clinician — I'd genuinely like to hear from you.
Bring us the thing you're stuck on.
A free 30-minute fit call is where everyone starts. If we're not the right fit, we'll say so.